Do you ship internationally?

Yes! Please visit gjewelsco.etsy.com if you are shopping from outside of Canada. Please also note that all local custom charges and taxes are responsibility of the buyers.


Do you offer layaway?

Yes! Please see all details regarding our layaway payment program here.

How do I track my order?

When your order is shipped, an email containing a tracking number will be sent to you. Simply follow the link in the email to track the delivery of your parcel.


How much does shipping cost?

Shipping within Canada is free for all orders over $150. Orders under $150 will be charged a flat fee of $9.95.


How long will delivery take?

Once your order has shipped, please allow 2-7 business days for delivery depending on your location. Orders requiring resizing take up to 3-5 additional business days to complete.


Which ring size do I need?

To find your ring size, please refer to our Ring Size Guide.


An item I love is sold out! When will you be restocking it?

You can contact us at sales@jewelzandco.ca and we can try to track one down for you. If one is not available, we can add you on a request list and contact you as soon as it is back in stock.


How can I find out my ring size?

To find your fit, please refer to our ring sizing chart.


What items are final sale?


How should I care for my pieces?


I want to find out more information about a product, who can I reach out to?

You can email info@jewelzandco.ca